Resolved -
This incident has been resolved.
Feb 3, 21:45 EST
Identified -
The issue has been identified and a fix is being implemented.
Feb 3, 17:03 EST
Update -
We are continuing to investigate this issue.
Feb 3, 14:34 EST
Investigating -
We are investigating an intermittent error, occurring since 11:38 AM EST 1/31/25, causing customers to receive empty objects when fetching reports from the reporting/async-results API. Other endpoints and in-UI reporting are not impacted. Updates will follow as available.
Feb 3, 14:31 EST
Resolved -
This incident has been resolved.
Feb 3, 09:34 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 31, 06:29 EST
Identified -
The issue has been identified and a fix is being implemented.
Jan 30, 11:51 EST
Investigating -
As of 6am Eastern on January 30th, Segment Uploads have encountered significantly increased failures. Our team is working diligently to repair this issue. Thank you for your patience.
Jan 30, 11:25 EST