All Systems Operational
Buzz UI and API ? Operational
90 days ago
100.0 % uptime
Today
User Data ? Operational
90 days ago
100.0 % uptime
Today
User Data - US East Operational
90 days ago
100.0 % uptime
Today
User Data - US West Operational
90 days ago
100.0 % uptime
Today
User Data - EU West Operational
90 days ago
100.0 % uptime
Today
User Data - AP Northeast Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Reporting - US East Operational
90 days ago
100.0 % uptime
Today
Reporting - US West Operational
90 days ago
100.0 % uptime
Today
Reporting - EU West Operational
90 days ago
100.0 % uptime
Today
Reporting - AP Northeast Operational
90 days ago
100.0 % uptime
Today
Bidding ? Operational
90 days ago
100.0 % uptime
Today
Bidding - US East Operational
90 days ago
100.0 % uptime
Today
Bidding - US West Operational
90 days ago
100.0 % uptime
Today
Bidding - EU West Operational
90 days ago
100.0 % uptime
Today
Bidding - AP Northeast Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 25, 2025

No incidents reported today.

Jan 24, 2025

No incidents reported.

Jan 23, 2025
Resolved - Beeswax identified an issue that blocked bidding for Line Items using Standard Bidding Strategies (Hexbid) in US-East. The problem occurred between 5:02 PM and 6:05 PM Eastern. The issue is fully resolved.

Line Items using Custom Bidding Strategies (aka Custom Bidding Agents) were not impacted.

Jan 23, 19:02 EST
Jan 22, 2025
Resolved - This incident has been resolved. Thank you for your patience.
Jan 22, 10:11 EST
Monitoring - We have deployed a fix and monitoring the issue on our end end to ensure the issue is resolved.
Jan 17, 12:21 EST
Update - Engineering teams are making progress and a workaround has been found to limit impact while we pursue and repair the root cause.
Jan 16, 20:17 EST
Investigating - We have identified an issue with creatives uploaded after 3pm EST exhibiting a pending approval status and being unable to bid. We are working to deploy a fix and will update as soon as possible.
Jan 16, 19:22 EST
Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025
Jan 16, 2025
Jan 15, 2025

No incidents reported.

Jan 14, 2025
Postmortem - Read details
Jan 14, 10:12 EST
Completed - The scheduled maintenance has been completed.
Jan 14, 09:50 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 09:45 EST
Update - The Migration of Experian segments has been indefinitely postponed. We will provide at least one month's advance notice once a new migration date has been selected. Thank you for your patience.
Jan 14, 09:45 EST
Update - The Migration of Experian segments has been postponed from 12/3/24 until February 2025. We will provide a specific date for the February migration in the near future.

Experian-direct segments are currently available in Beeswax for customers that would like to begin using them in advance of the official migration date.

Nov 26, 13:52 EST
Scheduled - Due to our new direct integration with the data provider Experian, any Experian segments are currently available via other data marketplaces (such as TruOptik, Liveramp, and Alliant) will be automatically moved to appear under Experian in the Beeswax UI.

As such, the keys associated with these segments will change to direct Experian segment keys (e.g. experian-XXXXXX). This change will occur on December 3, 2024. Please note, there will be no change to the CPM associated with these segments.

Any impacted segments you are currently targeting on your line items, or add to targeting prior to 12/3/24, will be automatically updated to be the new Experian segments so as not to affect your targeting.

Any features that currently contain affected segments (such as bid modifiers, targeting favorites, presets, etc.) will also be automatically switched to use the direct Experian segments. This change will occur on December 3, 2024.

If you are adding these segments via the API, you will need to ensure you are using the new segment keys after the change is deployed.

If you need any additional information or have any questions, please reach out to your account team.

Nov 14, 09:39 EST
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025
Completed - The scheduled maintenance has been completed.
Jan 11, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 09:00 EST
Scheduled - Reporting API endpoints may be unavailable from 9-11am EST on 1/11/25 due to scheduled maintenance. UI Reporting and Logs will not be impacted
Jan 3, 13:11 EST