Investigating issue blocking bidding for creatives uploaded or edited since Monday, Jan 13

Incident Report for Beeswax

Resolved

This incident has been resolved. Thank you for your patience.

Posted Jan 22, 2025 - 10:11 EST

Monitoring

We have deployed a fix and monitoring the issue on our end end to ensure the issue is resolved.

Posted Jan 17, 2025 - 12:21 EST

Update

Engineering teams are making progress and a workaround has been found to limit impact while we pursue and repair the root cause.

Posted Jan 16, 2025 - 20:17 EST

Investigating

We have identified an issue with creatives uploaded after 3pm EST exhibiting a pending approval status and being unable to bid. We are working to deploy a fix and will update as soon as possible.

Posted Jan 16, 2025 - 19:22 EST

This incident affected: Buzz UI and API.