Segment Uploads Processing with Moderate Delays

Incident Report for Beeswax

Resolved

This incident is fully resolved and Segment Uploads are processing at typical speeds.

Posted Nov 04, 2023 - 18:37 EDT

Monitoring

Segment Upload queue processing is progressing and expected to be fully caught up for both first and third party segments within 24 hours.

Posted Nov 03, 2023 - 17:30 EDT

Identified

We have identified and corrected an issue which has caused slowdowns in the Segment Upload queue beginning ~12PM 11/2. Uploads made since are currently being reprocessed and we will provide further updates as the queue progresses.

Posted Nov 03, 2023 - 15:49 EDT

This incident affected: User Data (User Data - US East, User Data - US West, User Data - EU West, User Data - AP Northeast).