Users Experiencing Authentication Errors

Incident Report for Beeswax

Resolved

Authentication errors have been fully resolved.

Posted Mar 26, 2024 - 11:30 EDT

Identified

A potential solution to authentication issues has been identified and is in the process of being deployed.

Posted Mar 26, 2024 - 10:19 EDT

Investigating

We are aware of an issue causing some users to receive the Authentication Error "Incorrect Authentication Credentials". We are investigating and will provide further updates as available.

Posted Mar 26, 2024 - 09:12 EDT

Monitoring

We believe this issue to now be resolved. Please report any reoccurrence to support@beeswax.com or your respective account team.

Posted Mar 25, 2024 - 21:19 EDT

Investigating

We are aware of an issue causing some users to receive the Authentication Error "Incorrect Authentication Credentials". We are investigating and will provide further updates as available.

Posted Mar 25, 2024 - 19:04 EDT

This incident affected: Buzz UI and API.